We provide answers to many of the most frequently asked questions on our FAQ page. If you have a question, please feel free to the FAQ there before asking customer support.
Ruby Royal staff is waiting to help you should you have any questions related to opening an account, depositing, wagering or current Ruby Royal promotions. If you are an existing customer, please ensure to include in any correspondence your user name. This will help us to answer your question as fast as possible.
By Live Chat
Chat now. Support agents are available to speak with you right now.
It is our goal to answer each e-mail as quickly as possible. Please make sure to choose a subject you want to discuss in order for us to help you in a fast and efficient way.
Player Support: firstname.lastname@example.org
Affiliate Support: email@example.com
You can also reach Ruby Royal by toll-free telephone at the following numbers:
US toll-free: 866-210-9090
UK toll-free: 800-088-5176
France toll-free: 805-089-350
Germany toll-free: 800-723-8473
S. Africa toll-free: +44 800-088-5176